Privacy Policy

Lodgeful, LLC – Privacy PolicyEffective Date: 11th January 2025

‍Last Updated: 11th October 2025

‍1. Introduction

‍Lodgeful, LLC (“Lodgeful,” “we,” “our,” or “us”) is a property management company based in Youngsville, Louisiana, providing short-term rental accommodation and guest services.We respect your privacy and are committed to protecting your personal information in accordance with applicable laws and best practices.By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about this policy or your data, please contact us at our email: hello@staylodgeful.com or number: 337-247-9600.

‍2. Information We Collect

‍We collect only the data necessary to manage your reservation and communicate with you effectively. This includes:
‍Contact Information: name, email address, and phone number.
Booking Details: property address, stay dates, and payment confirmation data (processed securely by third-party booking partners).
Communication Records: messages, calls, or texts exchanged with our guest support team.
Technical Data: IP address and browser information for security and analytics.

We may also receive booking information from third-party partners such as Airbnb, Booking.com, and VRBO when you book through their platforms.

‍3. How We Use Your Information

‍Your information is used only for legitimate business purposes, including:Managing reservations and guest check-ins.
Sending arrival instructions, access codes, and support updates.
Providing maintenance or emergency notifications.
Ensuring compliance with safety and legal requirements.
Improving our guest experience and property operations.
We will never sell or share your data for marketing purposes under any circumstances.
Data sharing is strictly limited to purposes necessary for providing our business services.

‍4. SMS and Communication Consent

‍Lodgeful uses SMS and other electronic channels (such as email or phone) to provide timely updates related to your booking and stay.By sharing your phone number during the booking process or through a communication platform, you consent to receive messages such as:Check-in details, access codes, and property information.
Maintenance or emergency notifications.
Check-out reminders and follow-up messages.
Message frequency varies by stay activity.You may opt out at any time by replying STOP to an SMS or contacting us directly.This opt-in process complies with Twilio’s Acceptable Use and Consent Policies.

Messaging Terms and Conditions• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Lodgeful, from 337-247-9600 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 337-247-9600 or hello@staylodgeful.com. Mobile opt-in information is never shared with third parties. You will receive transactional and account-related messages regarding your reservation information, answers to a guest question, and information regarding your stay with Lodgeful.

‍5. Sharing Your Information

‍We may share your data only with trusted third-party providers as necessary to deliver our services, including:Property owners or maintenance vendors handling guest issues.
Communication providers (e.g., Twilio & Grasshopper) to send secure messages.
Booking partners or payment processors for reservation management.
All such partners are contractually required to protect your information and use it only for the purpose for which it was shared.
We do not transfer or share consumer data with any external organizations under any circumstances.

‍6. Data Sharing, Storage, and Security

Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. Your data is stored securely on systems located in the United States.We use administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse of personal data.Information is retained only as long as necessary to fulfill service obligations or meet legal requirements.

‍7. Your Rights

‍You have the right to:Access and receive a copy of your data.
Request correction or deletion of your information.
Withdraw consent for communications at any time.
To make a request, contact us at the email listed below. We will respond within 30 days.

‍8. Changes to This Policy

‍We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.

‍9. Contact Us

‍If you have any questions or concerns about this policy or your data, please contact us at our email: hello@staylodgeful.com or number: 337-247-9600.
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‍Lodgeful, LLC
‍Address: P.O 844, Youngsville, LA